Flight Attendant’s Quick Action Averts Potential Incident

A notable incident occurred on a United Airlines flight, showcasing the quick thinking of a flight attendant. Monique Harris, a crew member, intervened when a mother, exhausted from travel, fell asleep and her baby began to slip from her lap. Harris acted swiftly by catching the child, later offering to hold the baby so the mother could get some rest.

The event was recounted by a fellow passenger, John Frehse, who shared details of the touching encounter on Instagram. He praised Harris’s actions on United flight 3486 traveling from Newark, New Jersey, to Grand Rapids, Michigan. Frehse noted that the airline should hold high regard for such responsive employees.

In addition to his narrative, Frehse included a photograph that seemed to depict Harris cradling the baby during the flight. He remarked on the uplifting nature of the incident amidst challenging times. He specifically tagged United CEO Scott Kirby, emphasizing Harris’s exceptional service, describing her as “an A+ employee.”

Monique Harris, upon receiving commendations in the comments, expressed her surprise at the attention. She mentioned her actions were simply routine for her and did not expect recognition. Harris thanked Frehse and others for their supportive remarks, acknowledging the impact of her spontaneous care.

In response to the accolades, Republic Airways, an operator for United and other airlines, expressed its admiration for Harris. The airline described her as an extraordinary colleague. United Airlines itself responded to Frehse’s social media post, echoing pride in having Harris on their team.

This incident was further emphasized by an image of United planes at Newark Liberty International Airport, illustrating the environment of this commendable act. The company also acknowledged the story on its platform, appreciating Harris’s contribution with a heartfelt response.