The National Suicide and Crisis Lifeline: Understanding Its Offerings and Usage

The National Suicide and Crisis Lifeline, known as 988, began its service three years ago. Since its inception, millions have reached out via calls, texts, and the chat service. A study by researchers at NYU and Johns Hopkins University shows that 1.6% of the U.S. population used 988 from July 2022 to December 2024.

When individuals contact 988, they are connected to a local crisis center and receive support from a trained crisis counselor. The service is designed to provide an alternative to 911, focusing on mental health support.

However, awareness remains an issue. Some areas in the U.S. are still unaware of 988. Efforts continue to increase public knowledge about the service.

Additional Resources:

• For more information and support, visit the Substance Abuse and Mental Health Services Administration (SAMHSA).
• LGBTQ+ youth can find help through the Trevor Project, offering online information, peer support, and 24/7 crisis services.

For those interested in more mental health news, share your interests by emailing [email protected].

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This episode, produced by Rachel Carlson, was edited by Rebecca Ramirez. Tyler Jones checked the facts, and Robert Rodriguez was the audio engineer.