The United States has launched a new mental health hotline, 988, offering an alternative to 911 for individuals experiencing a mental health crisis. Accessible by phone call or text, this resource aims to simplify the process for obtaining help during such emergencies.
Rhitu Chatterjee, a health correspondent, recently discussed the operation of this hotline and its implications for the U.S. mental health system with Scientist in Residence Regina G. Barber. This initiative provides a significant shift in how people in crisis can receive support.
Several other hotlines offer services to specific communities, although some may have geographic limitations:
- BlackLine: A hotline for Black, Black LGBTQ+, brown, Native, and Muslim communities.
- Kiva Centers: Offers daily online peer support groups.
- M.H. First Oakland and M.H. First Sacramento: Operate during select weekend hours in California’s Oakland and Sacramento.
- Peer Support Space: Hosts virtual peer support groups twice daily, Monday through Saturday.
- Project LETS: Provides support by text for urgent situations related to involuntary hospitalization.
- Samaritans of New York: A hotline based in New York City.
- Trans Lifeline: Support line for trans and questioning individuals.
- Wildflower Alliance: Features a peer support line and online groups focused on suicide prevention.
Follow Short Wave on Twitter @NPRShortWave or email at [email protected]. The episode was produced by Thomas Lu, edited by Rebecca Ramirez, and fact-checked by Berly McCoy. Audio engineering was handled by Josh Newell.

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